Shenandoah Conference Center Hotel

Policies are clearer than most, though dog-friendly rooms and parking fees should be checked before arrival.

• Check-In and Check-Out

Check-in at Hotel Madison & Shenandoah Conference Ctr. Harrisonburg generally begins at 4:00 PM, and check-out is typically by 11:00 AM. Guests should confirm timing on the selected booking before arrival.

• Age and ID Policy

Guests may be required to present photo identification and a credit card at check-in. The booking name should match the arriving guest, particularly during busy university or conference dates.

• Deposit and Payment

Deposit, prepayment, and card-hold policies may vary by room type, rate, and booking terms. Guests should review payment conditions before confirming a reservation.

• Parking Policy

On-site garage self-parking is available for average-sized vehicles at USD 5 per night, per car. Two EV charging stations are available in the garage. Oversized vehicle parking should be arranged in advance where available.

• Smoking Policy

Hotel Madison & Shenandoah Conference Ctr. Harrisonburg is listed as a 100% smoke-free and vape-free property. Guests should follow posted rules to avoid cleaning charges or policy issues.

• Pet Policy

Only dogs are permitted, and dog-friendly rooms are limited. The listed policy allows up to two dogs with a combined weight limit of 80 pounds. Fees apply, and dogs must be registered at the front desk.

• Cancellation Policy

Cancellation rules depend on the selected room type and rate. Flexible and prepaid rates may follow different policies, so guests should check the exact terms before payment.